What can we do better? What do you miss? What should stay the same? These and other questions were posed by the Stadtbibliothek Bremen in the public survey it participated in in 2024. The Sentobib public survey, conducted in seven European countries, provides fascinating insights into the importance of public libraries in general and specific results for the Stadtbibliothek Bremen . In Bremen, 826 people participated in the survey, 90 percent of whom held a BIB CARD , the library card valid for all seven Bremen libraries and the mobile library.
Particularly encouraging is the popularity of the Stadtbibliothek Bremen : the facilities, the friendliness and helpfulness of the staff are all aspects that received very positive reviews. Furthermore, the high rate of recommendations demonstrates how enthusiastic the people of Bremen are about their library. Of course, there are areas for improvement, such as the desire for additional languages in the collection development, easier navigation in the central library, and the need for more quiet zones in the branches. All these suggestions are being incorporated into internal working groups, where they are exploring how these wishes can be implemented.
The overall study also highlights the social importance of libraries: libraries are valued as places that stimulate reflection and open up new perspectives for visitors. The library has great potential as a meeting place and in imparting new skills through events. The Stadtbibliothek intends to continue participating in surveys of this kind in order to continuously and effectively align itself with the wishes and needs of its visitors.
Satisfaction with the opening hours
| completely dissatisfied |
|
3.19 % |
| unsatisfied |
|
6.25 % |
| neutral |
|
12.64 % |
| satisfied |
|
42.92 % |
| very satisfied |
|
33.89 % |
| no opinion |
|
1.11 % |
Satisfaction with the quality of stay
| completely dissatisfied |
|
2.22 % |
| unsatisfied |
|
5.28 % |
| neutral |
|
11.53 % |
| satisfied |
|
44.72 % |
| very satisfied |
|
34.86 % |
| no opinion |
|
1.39 % |
Friendliness and helpfulness of the staff
| completely dissatisfied |
|
1.52 % |
| unsatisfied |
|
0.69 % |
| neutral |
|
4.16 % |
| satisfied |
|
27.29 % |
| very satisfied |
|
65.93 % |
| no opinion |
|
0.42 % |
Recommendation rate
| 0 | | 0.14 % |
| 1 | | 0.28 % |
| 2 | | 0 % |
| 3 | | 0.55 % |
| 4 | | 0.69 % |
| 5 | | 1.93 % |
| 6 | | 0.96 % |
| 7 | | 4.55 % |
| 8 | | 8.95 % |
| 9 | | 11.29 % |
| 10 | | 70.66 % |